Introduction
VMS Flow (“we”, “us”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, store it, share it, and what rights you have
1. Information We Collect
- Personal identifiers: Email address, phone number, or username if provided.
- Usage data : Ihow you use our services, interact with messages/notifications
2. How We Use Your Data
- Provide, manage and deliver notifications, messaging and other services.
- Improve user experience and service performance.
- Personalize content and notifications.
- Analyze trends, usage to optimize features.
- Ensure security and prevent fraud.
3. Legal Basis for Processing
For users in regions where laws require, data processing is based on user consent or legitimate interest. You can withdraw consent.
5. Data Security
They use technical & organizational measures; encryption in transit and at rest; regular audits
6. Your Rights
- Access, correct, delete your personal data.
- Opt-out of notifications/communications..
- Restrict processing, as applicable.
7. Data Retention
Data is kept only as long as necessary for providing services, legal obligations, or resolving disputes.
8. Changes to This Policy
They may update this policy; updates will be posted here with the new effective date
9. Refund Policy
- Refund requests must be submitted within 7 days of payment
- Only for unused subscription periods.
- Non-refundable if services have been used or expired, or for promotional/discounted offers.
- Refunds credited back via the original payment method; time varies.
10. Contact Us
Email: info@neutonsoft.com
Phone Number: +971 56 822 3695
